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Proudly serving Holyoke, MA and the surrounding area since 2007

Customer Testimonials

Composite Score


Customer Service


Review Date: 12/14/2016 | Author: a Neighbor

Comments: so glad you put me in touch with this contractor. they are so friendly and courteous I was so impressed with the hard working team they got the snow removed so quickly.

Review Date: 12/13/2016 | Author: Maggie A.

Comments: This was one of the best experiences with a contractor I've ever had. The crew was professional and efficient. Everything was cleaned up when they were done. I would definitely recommend them to anyone looking for a new roof.

Review Date: 05/11/2016 | Author: Edward W.

Comments: Knowledgeable, courteous, reasonably priced, answered all inquiries, has a hard working team, well coordinated team of professionals working for him, that seem to pride themselves in doing a fine job for the customer, themselves and Dicky Matos Roofing. I'd highly recommend him and am willing to allow DMR to use my full name in this review for advertising purposes. You can't go wrong with this contractor. Edwar Wise Hatfield, MA 01038

Review Date: 03/11/2016 | Author: a Neighbor

Comments: Dicky Matos roofing was very professional, personal, and efficient. I would recommend them to anyone who had to get Roofing done on their home.

Review Date: 02/16/2016 | Author: Sharyn R.

Comments: They were quick to respond to my request and came out and gave me a free estimate. They were able to accommodate my busy schedule. The work was top rate! They shoveled paths for my dogs through the yard which is awesome! The experience wasn't cheap but for the peace of mind, it was worth every penny!

Review Date: 12/29/2015 | Author: Gayle M.

Comments: The contractor called when he couldn't begin the work because of the weather. Work completed in one day with great clean up. Recommend highly.

Review Date: 12/24/2015 | Author: Cheryl G.

Comments: He did excellent work and was able to start the next day.

Review Date: 12/13/2015 | Author: Kathleen B.

Comments: Very quick to contact us and get a quote for our repair. Came when they said they would and completed the repair in 2 days. Great clean up too! Just one week from quote to repair. Very timely!

Review Date: 12/11/2015 | Author: Charles T.

Comments: A tree fell on my house so I used Home Advisor to find a roofer. Within 10 minutes of posting online, Dicky called me back and was at my house a half hour later to give me an estimate. His estimate was more than fair and the very next day he showed up early to fix my roof. He and his crew were polite and efficient. They fixed my roof in half a day and went above and beyond what I expected. He even used a leaf blower to clean off my roof and driveway, and raked my yard after picking up all the debris. This is a guy who obviously cares about his family business and his reputation. He does great work and I would hire Dicky again without hesitation.

Review Date: 10/13/2015 | Author: James S.

Comments: I got 3 bids to replace my roof, Dicky's was the lowest by a big margin.He is very responsive -always answers his phone. DMR is a family busniess which uses NO sucontractors. He has all the hi teck tools to do the job well and efficiently, by a team of (in my case 10) respectful,knowledgable and well coordinated people.He does what he says he says he will do - very professional. His team did the whole job in one day -tare off 2 layers- R&R a lot of vinyl siding so that step flashing could be installed properly - ending with a great cleanup job. There was some damage of the vinyl siding during removal. He replaced these with new - right away. I have already recommended DMR to others. DMR did their roofs and they are just as happy as i am.

Review Date: 10/07/2015 | Author: Kathleen K.

Comments: I searched for a reputable roofing company to replace my Moms old roof. I saw all the 5 star reviews on for Dicky Matos and thought I'd call him. First of all, he answered the phone. He was on a job but took my number and returned my call. He then met my Mom who is a senior citizen and suspicious of contractors. Odd thing is, she loved him. He came to the house, spent time talking to her and explaining what he'd do then he did an evaluation & sent along a quote which happened to be the very best out of 2other quotes. He scheduled the work and completed it in an incredible amount of time. We just had torrential rains and not a drop in the house. Great work, Great Guy, Respectful and patient with "Seniors " & very easy to work with. We highly recommend him.

Review Date: 08/29/2015 | Author: James W.

Comments: Professional, reasonable pricing, hard & quick working, friendly, worked efficiently through (from contact to finished it is only few days), great job and services, I would like to recommend it to my friend and neighbors.

Review Date: 08/07/2015 | Author: Elaine W.

Comments: Great roofing job. Good clean-up. Crew is pleasant, respectful and hard working.

Review Date: 06/23/2015 | Author: David F.

Comments: Professional, very reasonable pricing, informative, hard working, friendly, worked efficiently, thorough, and were immaculate with cleaning afterwards.

Review Date: 05/26/2015 | Author: Brigitte L.

Comments: DMR was the most valued bid we received, One was lower, however that was only to cover the existing roof not replace it. We had damage to some of the wood under the roof which would had never been addressed if we had not replaced it. DMR explained the process the best out of anyone who came to bid on the job. He is honest and did a great job helping us understand details that unless you can roof a house, are just not common knowledge. They did a fantastic job and left the place spotless when they left. This was all done in one day. I highly recommend them.

Review Date: 04/28/2015 | Author: Maria W.

Comments: I got three bids for replacing the roof on my house and shed. My experience with Dicky Matos was excellent. His bid was less than the other one I would have considered. The lower bidder did not impress me with his presentation or the quality of the materials he suggested. Neither of the other two bidders could give me a date when they could do the work. I called Dicky Tuesday afternoon. He came to my house Tuesday evening and presented his recommendations for the work, showed me his license, insurance, etc documents and gave me a firm bid. On Saturday he and his crew came early, worked hard, and finished the entire project by mid afternoon. They thoroughly cleaned away any evidence of the work and scoured the yard for nails and debris. I recommend Dicky Matos for your roofing project. I am very pleased with my new roof.

Review Date: 04/20/2015 | Author: Lori S.

Comments: Dicky's estimate was quite reasonable and he was polite and very professional. There was a variety of materials to choose from and no surprises. He was flexible, working around our schedules since my husband and I work opposite shifts. They came in and got right to work; completing the job in the time that we were told it would be done and the cleanup was immaculate. Even our neighbors were impressed how well the team worked to get the job done. I highly recommend Dicky Matos and his crew.

Review Date: 04/20/2015 | Author: Jeff R.

Comments: Dicky was extremely polite and truly professional. Initially he informed me of the products and colors I could choose from for my new roof. He gave me a great price and had the job completely done in about 8 hours. The cleanup was perfect ... I couldn't find a nail or a piece of shingle on my lawn anywhere (and there was a tear-off of 2 existing roofs). moreover, he put boots on the pipes and did a great job flashing the chimney. I would highly recommend him to anyone.

Review Date: 03/31/2015 | Author: Lori P.

Comments: professional and hidden costs. Have already recommended Dicky to a friend for a roof project. Great experience and it looks beautiful

Review Date: 03/27/2015 | Author: Ramona E.

Comments: Dicky is very honorable and personable. He is also very dedicated to his work and customer. After meeting him, I felt as if I had known him for a very long time. I would hire him for any project and highly recommend him. Thank you Dicky for bringing a wonderful person and contractor.

Review Date: 02/12/2015 | Author: Peter J.

Comments: I had an emergency ice dam and Dicky's crew came over within an hour, performed the repair and charged a reasonable price. They worked hard and took care of the issue quickly. I would hire them again without hesitation.

Review Date: 12/22/2014 | Author: a Neighbor

Comments: Bid within 2 days of me contacting them. Let me know materials were about to be dropped off at my house. Let me know three days in advance when work was to begin. Large crew assembled 7am on a Saturday and completely finished my re roofing project within one day. Worked hard and cleaned up well. Price was the best out of three separate quotes.

Review Date: 12/16/2014 | Author: Mike A.

Comments: Dicky did two commercial jobs for me. He returned my calls immediately, did what he say he will do in a professional manner all this at a very good price. It's too good to be true. Shop, compare, whatever you do you can't loose with Dicky. And, no I'm not related to him, as much as I would knock someone who does bad work, good work needs to be rewarded.

Review Date: 11/17/2014 | Author: Sharon Z.

Comments: Matos Roofing responded quickly to our inquiry, came back with a very reasonable quote which included per sheet pricing for any plywood that they came across that needed replacement, so no surprises. His price came in lowest, yet he was using quality material, included ice shield, zinc strips, all of the warranties, he was fully insured, had all of the appropriate licenses and provided proof of all of this with his proposal. The job was completed quickly and they not only left our yard immaculate, but also cleaned up any litter that had blown into the neighbors yard. The roof looks great and we couldn't be happier. Definite recommend!

Review Date: 08/28/2014 | Author: Robert S.

Comments: I have a trailer that needed a roof Replaced and install new shingles. Great job, Recommend them for any worked to be done.

Review Date: 05/05/2014 | Author: Brian B.

Comments: great clean up system. Cares about his customers! Nice experience ! Recommend him Highly to others needed roofs!

Review Date: 11/13/2013 | Author: Al S.

Comments: They are clean, they do nice work and they have done a great job for my clients. I am a general contractor and they have done 15 clients of ours. We are all very satisfied with their work.